Product Designer
I specialize in
End-to-end product design
User Research
User experience design
Product strategy
Framer & Webflow development
Branding, visual identity design
I speak
😎 Mandarin
🇬🇧 English
🇯🇵 Japanese
Achievement
Live technologies(Video Editor)
Experience
SHOPLINE offers comprehensive unified commerce solutions for merchants, including e-commerce, social commerce, point-of-sale, and customer relationship management suite. Simplified the user interface and improved navigation, resulting in a 40% decrease in customer support requests related to usability issues.
Specializing in Live Streaming & Live Commerce in Japan, I lead user-centric design initiatives, develop user flows and wireframes, and establish UX design systems. Projects include SaaS Live-commerce platforms, CMS systems, and Live streaming interfaces.
UI/UX Designer
Bold Content Video Production (UK)
Apr 2021 – Sep 2021
Created user flows, IA, sitemaps, wireframes, and prototypes of different levels of fidelity to develop and model the end-to-end user experience
Sr. Community Manager
Next Story Group (Kafnu)
Oct 2018 – Jan 2020
Kafnu Taipei, Next Story Group's inaugural lifestyle shared space.
Achieved remarkable milestones within 3 months: 50% increase in app installs, and 100% office occupancy.
Notable contributions include UX design and business analysis for member mobile app and web credit platform, integrating user research into product roadmaps, and designing VR cardboard experiences and Facebook Live streaming screens.
UX & Marketing
BIG GOOD DESIGN CO., LTD. (Start-up)
Jun 2017 – Jun 2018
VAGO is an innovative product that can compress the soft stuff automatically and get extra space for luggage.
UX Research: Assisted in UX research, delivering wireframes, user flows, and prototypes, integrating UX methodologies into product development.
Web UI & Graphic Design: Created web UI designs attracting distributor attention (e.g., Touch Of Modern) and crafted exhibition booths for 2017 Munich ISPO & 2017 Hong Kong Global Source.
Product Planning: Developed product development processes by strategizing, testing, and providing consumer insights for product-market fit.
Collaborated with OEM suppliers to balance user needs and business economics.
Education
2020-2021
MSc User Experience Engineering
Goldsmiths, University of London
Completed a UX field study thesis project, worked with a videoproduction company in London, and conducted SEO optimization research with UX factors and usability test and research on their website.
2012-2016
BA Information Communication
Shih-Hsin University
- Created a web platform to assist high school students in Taiwan in selecting the best university and courses for them.
- Aid to create a cocktail inquiries chatbot with Info-graphic design, and over 500 people used it within a week.
Student Association of Information and Communication Department Public Relations Section
Software I love the most
Figma
Proto.io
Framer
Visual Studio Code
Notion
Miro
Jira
Slack